Saica Paper UK Extends Service Agreement With Voith To Ensure Reliable Achievement Of Production Targets And Safety In Stock Preparation

• Trusted service partnership, with the contract running since 2019
• Contract covers mechanical maintenance of the stock preparation line
• Proactive wear parts exchange program eradicates unplanned stoppages and reduces overall operating costs
• On-site expertise enables efficient use of service resources, timely repairs and fast troubleshooting
• Close collaboration and shared goals ensure efficiencies in planning, prioritization, costs, reporting and execution of the service

Saica Paper UK continues the collaboration with Voith and extends the ongoing service contract for mechanical maintenance in the stock preparation running since 2019. The agreement focusses on effective maintenance planning, efficient use of resources, ontime repairs and trouble-shooting solutions.

Supported with Voith process technology investigations, the collaboration ensures availability and performance of stock preparation performance at design level, even with the plant in its 14th year. “Last year we had uninterrupted machine production by eliminating unplanned stoppages from stock preparation, which improved both productivity and quality of our paper. Success of the service contract has been achieved by working with shared goals,” explains Darren Hoyle, Mill Maintenance Manager at Saica Paper UK.

Voith's collaborative service approach relies on the long-term integration of service experts into the mill's maintenance team. This enables transparent and accurate on-time information for timely, flexible and proactive use of service resources.

The proactive wear part exchange program has eradicated unplanned stoppages and reduced overall operating costs. Plus, safety is always at the forefront of our maintenance and is reinforced, for example, through a safety card system, safety audits and toolbox talk initiatives.
- Jordan Whyatt, Service Technician at Voith Paper